Provider Training, Tutorials and Workshops
This web page serves as one of the primary provider training areas. Below are four (4) content blocks. Each block serves as a dedicated repository for an array of key materials aligned to Provider Trainings, Tutorials and Workshops.
Once a block is selected, the selected block will open and display all materials associated with that specific content block.
- Provider Trainings and Webinars
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July - September 2026 Provider Training Calendar
Wyoming Medicaid EDI Companion Guide
PASRR 101 for Beginners – Quarterly Webinar offered by PTAC
Note:
This icon denotes an available recorded Webinar video. Click on any of these video icons to access and view the available Webinar recordings. - Provider Tutorials
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Billing Agent / Clearinghouse – New Enrollment
Dental Claims – Claim Submission
Institutional Claims – Claim Submission
LT 101 Inquiry – Assessment Information
Multifactor Authentication Guide
Nursing Home – Overview and Billing
PASRR – PASRR Level I Information
Prior Authorization (PA) – Prior Authorization Inquiry
Professional Claims – Claim Submission
Provider – Electronic Attachments
Provider – Remittance Advice (RA) Inquiry
- Provider Workshops
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Quarter 3 In-Person Workshops
Acentra Health invites Wyoming Medicaid providers to attend our Quarter 3 In-Person Workshops. This quarter, we are offering two workshop topics designed to benefit providers across a variety of specialties. These onsite training sessions provide hands-on guidance and opportunities to engage directly with Acentra Health's Provider Outreach team.
Dental TPL Workshop
During the Dental TPL Workshop, providers will learn best practices for accurately submitting dental claims when Wyoming Medicaid is the secondary or tertiary payer. Topics include:Understanding Explanation of Benefits (EOBs)
Interpreting claim adjustment reason codes
Properly entering third-party liability (TPL) information
Avoiding common billing errors
Best practices for submitting clean claims
Resources to support compliance with Wyoming Medicaid TPL requirementsProviders are encouraged to bring claim examples and questions for discussion during this interactive, hands-on session.
Behavioral Health Workshop
Based on provider feedback and popular demand, we are pleased to offer Behavioral Health workshops as part of this quarter's in-person workshop series. During these sessions, providers will learn about:Behavioral health billing best practices
Key policy and support resources
Documentation and compliance requirements
Common billing challenges and solutionsProviders are encouraged to bring claim examples and questions for discussion during this interactive, hands-on session.
Each workshop will conclude with a live Q&A session, giving providers the opportunity to discuss real-world billing scenarios and receive guidance from Acentra Health's Provider Outreach team.
Please select the appropriate registration link for the session you wish to attend.
Please note: All sessions of the same workshop type will cover the same material. Providers only need to attend one session.
Quarter 3 Workshop Dates, Locations, and Times
Cody, WY
Dates: September 14-18
Location: Park County Library
Address: 1500 Heart Mountain St., Cody, WY 82414
Room: Bison Room (all sessions)Dental TPL Workshop – Cody
Times:- Tuesday, September 15 | 11:30 AM - 1:00 PM
- Thursday, September 17 | 9:30 AM - 11:00 AM
- Thursday, September 17 | 2:00 PM - 3:30 PM
- Friday, September 18 | 10:30 AM - 12:00 PM
Behavioral Health Workshop – Cody
Times:- Tuesday, September 15 | 9:30 AM - 11:00 AM
- Thursday, September 17 | 11:30 AM - 1:00 PM
Casper, WY
Dates: September 29 - October 2
Location: Wyoming Oil and Gas Conservation Commission
Address: 2211 King Blvd., Casper, WY 82604Dental TPL Workshop – Casper
Times:- Tuesday, September 29 | 11:30 AM - 1:00 PM
- Thursday, October 1 | 9:30 AM - 11:00 AM
- Thursday, October 1 | 2:00 PM - 3:30 PM
- Friday, October 2 | 9:30 AM - 11:00 AM
Behavioral Health Workshop – Casper
Times:- Tuesday, September 29 | 9:30 AM - 11:00 AM
- Thursday, October 1 | 11:30 AM - 1:00 PM
- Friday, October 2 | 11:30 AM - 1:00 PM
- Quick Reference Guides
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Claim Inquiry with Error Reason and Remark Codes
Creating New Profiles and Adding Users to the Provider Portal
Entering and Monitoring Grievance and Appeals via the Provider Portal
Prior Authorization (PA) Inquiry
Member Eligibility, Code Reviews/Service Limits & Historical Claim Searches
Requesting an 835 Transaction for Clearinghouses and Billing Agents
Resetting Your Password and Updating Multifactor Authentication and Your Password